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Insights & Strategy Consultancy for F&B.jpg

Insights for F&Bs

With customer driven insights, we design strategies to inform you in menu development and management, marketing for brand building and promotions, service management for best-in-class customer experience 

Image by Brooke Lark

MENU

  • Customer led menu development

  • Establish equity of core menu

  • Limited time menu excitement

  • Optimise menu line-up by daypart

  • Rationalise menu for profitability

  • Design menu pairing and add-ons to increase cheque size

Mobile Web Design

MARKETING

  • Building brand equity 

  • Branding of menu items

  • Design menu & marketing calendars

  • Design promotions for maximum engagement and sales

  • Leverage online and in-store communication channels

Friends Having Lunch

SERVICE

  • Mine feedback to improve customer service quality 

  • Design end-to-end customer experience that creates strong loyalty 

  • Track operational metrics and leverage digital channels for order taking, service personalization and feedback​

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